Instrumented flows out of paper-bound operations.
Logistics still runs on paper and phone calls. We turn it into measurable flow — capturing documents, tracking shipments, and pushing clean data into the systems that run the operation, with a person on every exception.
The data is trapped in the documents.
Freight still moves on PDFs, scans, and email threads. Every bill of lading re-keyed by hand is a delay, an error, and a number nobody can trust — and the more the operation scales, the more people it takes just to move paper.
We build capture pipelines — OCR, field extraction, and validation against the booking — that route the genuine exceptions to a person and push clean, structured data straight into the systems that already run the operation.
What was a stack of paper becomes a measurable flow: you can see where every shipment is, where the friction is, and where the next hour of automation should go.
Paper-bound vs instrumented.
| Paper-bound | Instrumented with Protocore | |
|---|---|---|
| Data entry | Manual re-keying, per document | Extracted automatically, validated |
| Errors | Found downstream, if at all | Caught at capture, routed to review |
| Visibility | Phone calls and spreadsheets | Live status on every shipment |
| Scaling | More clerks per volume | Volume without headcount |
| Exceptions | Buried in the pile | Surfaced to a human, with context |
From paper to measurable flow.
- [ 01 ]
Frame
We pick the highest-friction flow, define the accuracy bar, and the check that measures it.
- [ 02 ]
Validate
Extraction, validation, and routing — every field checked against the booking and the source document.
- [ 03 ]
Ship
A production pipeline with human review on the exceptions and instrumentation on everything.
- [ 04 ]
Operate
We watch accuracy in production, tune the validation rules, and widen the routine path over time.
What the work returns.
From a document pipeline we run in production today.
What we build.
- Document capture & extraction
- OCR & field validation
- Asset & shipment tracking
- Workflow automation
- Exception review desks
- System & EDI integration
- Exception handling & alerting
- Track-and-trace dashboards
- Operations analytics
- Data validation & enrichment
We don't automate the whole job and hope. We automate the 92% that's routine, and put a person exactly where the other 8% needs one.
Logistics, instrumented.
Cards, Apple Pay, and Google Pay — one payment page
A hosted checkout that puts every method on the same page, with one receipt and one reference per order.
Every method, one receiptThe back office behind every front end
Customer 360s, ops queues, and every payment rail on one surface — every privileged action reason-required and audited.
One console, the whole operationBuilding for one of these?
Tell us the constraints — uptime, compliance, field conditions. We'll come back with an architecture that fits.
Contact us