/// Services / Digital public services

Digital services for public institutions.

Citizen portals, electronic registries, qualified e-signatures, and the archive, tax, and council systems behind them — hosted in the EU, accessible to WCAG 2.1 AA, and auditable to the last action.

/// How we approach it

One chain, from request to archive.

A request arrives through the portal, by e-mail, or as scanned post. It is registered and numbered, routed to the right department, and carries its statutory deadline until an official answers it — with a document signed under their own qualified certificate and archived as PDF/A. We build that chain end to end, so every step is attributable. Where a service carries a fee, payments settle directly to the institution's own treasury accounts — the software never holds the money.

  • [ 01 ]Portal, e-mail, and scanned post into one registry
  • [ 02 ]Statutory deadlines escalated before they lapse
  • [ 03 ]Remote qualified signing — no signing key on the platform
  • [ 04 ]Signed documents archived as PDF/A, timestamped
/// Capabilities

What we build.

  • Citizen portals · national eID sign-in
  • Pre-filled forms, drafts & attachments
  • Request tracking & notifications
  • Representatives acting under a mandate
  • Electronic registry & case routing
  • Statutory deadline tracking
  • Qualified e-signatures & seals · eIDAS
  • Electronic archive · PDF/A
  • Local taxes & fees · reconciliation
  • Council meetings & official publication
  • Legacy migration & archive scanning
  • Multi-institution tenancy
/// How we work

From the old system to the new one.

  1. [ 01 ]

    Map

    We map the services, the statutory deadlines, and every register and system the institution already runs.

  2. [ 02 ]

    Migrate

    Importers for the old databases and spreadsheets, and a reconciliation the institution signs off before anything moves on.

  3. [ 03 ]

    Run in parallel

    Old and new side by side on live cases until they agree — then cut-over. Paper archives are scanned and indexed alongside.

  4. [ 04 ]

    Operate

    Monitoring, a security incident process, and maintained documentation — handed over or run with you.

/// Proof

How we build for public institutions.

The bar every public-service build has to clear.

Audit
Trail on every action
WCAG
2.1 AA · EN 301 549
EU
Hosted, GDPR by design
eIDAS
Qualified signatures & seals

Modernising a public service?

Tell us the services, the registers, and the systems you run today. We'll come back with a migration plan, an architecture, and a timeline.

Contact us